![]() For more information, please see the 4Help Knowledge Base article on Virginia Tech Google Shared Drive.ĭepartments should direct employees who would like to request a new shared drive to this Service Catalog request item.ĭepartments will be responsible for managing storage within their shared drives by either: A) ensuring that their shared drives do not exceed the 5 GB storage limit, or B) allocating more storage to shared drives as needed. To manage a shared drive’s settings, membership, and roles, departments must ensure that at least one employee (preferably, two) in their department has the Manager role on that shared drive. Google shared drives have different levels of access: viewer, contributor, content manager, and manager. Managing a shared drive involves two different aspects: managing access and managing storage. Note that when this occurs, your old emails will not be migrated into your new Gmail account, so you may want to take steps to save the ones that are important to you prior to the change back to Gmail. We also recommend that you start planning for additional alumni service changes now: move any files you want to retain out of your VT Google Drive to a different service find a different calendar service if you currently rely on your VT-provided calendar, and make sure you have nothing in Google Photos. At Virginia Tech, recent graduates are still recognized as students in university systems for several weeks, while a number of steps occur in the background to move your status from ‘student’ to ‘recent student’ and then to ‘alumni.’ Because of this, coupled with the timing of the student email migrations, December 2023 graduates are in a unique position of being moved to Exchange Online for a short periodĮventually, when your affiliation with the university changes to “alumni,” your Virginia Tech email service will move back to Gmail, and you will lose access to calendar service, in accordance with alumni service changes. If you graduated in December 2023, your email and calendar have also been moved to Exchange Online. More information and guidance can be found on the Google Photos export and relocation guide. That is why it is important for users to review content in their Photos app, export all content they wish to keep, and then delete all files from the app well ahead of the deadline.Īll users should complete remove all files from Google Photos prior to January 16, 2024. Any data left within the app will count against the user. As such, access to Virginia Tech’s Google Photos app will end.īecause Virginia Tech does not have administrative control over content placed in the Photos app, Virginia Tech will have no way to retrieve or delete this data from Virginia Tech accounts once access to the Photos app is discontinued on January 16, 2024. The current round of license changes have created an opportunity to return to compliance with our core license. NOVA IT Support Portal NOVA IT Support Portal After-Hours Login Support - use this link if you are experiencing issues accessing the NOVA IT Support Portal outside of normal business hours and we will respond the next business day.Google Photos was never an official part of Virginia Tech's core license, and was something that Google made available without prior discussion with the university. ![]() We will make this information available as soon as we can. Options for individuals who do not possess a smartphone, cell phone, or other mobile device are still being researched by VCCS. If you successfully set up MFA but fail authentication twice, please wait 15-20 minutes before you reattempt or risk account lockout. TOTP notification: Use Time-Based One-Time Password (TOTP) for authentication.Text notification: Use text messaging for authentication.Push notification: Use the RapidIdentity app for authentication.There are three methods for MFA using your mobile device: MyNOVA Password Reset NVCC Password Reset MyNOVA Multi-Factor Authentication (MFA)Īll users must enroll in Multi-Factor Authentication (MFA) to access Canvas, SIS, and other critical myNOVA tools. We encourage all NOVA students, faculty, and staff to use these tools to resolve any account issues before calling the IT Help Desk to avoid waiting in long queues to speak with a Help Desk Analyst. ![]() Here are the online tools to reset and unlock your MyNOVA and NVCC (network/email) accounts.
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